Sofiri

Agents

FROM CONVERSATION TO APPLICATION

Do you have a team of counsellors ready to work online?Would you like to focus their attention only on qualified students so they can convert easier and faster?

There are over a thousand apps available for Android devices alone that facilitate communication through social media or instant messaging services. This means trying to connect with prospective students on the many platforms they are using to communicate via (WeChat etc.) can be time-consuming, if not near impossible.

You cannot cover them all, can you?

Since we founded the business, Sofiri has successfully recruited students from around the world using our innovative technology. Building this from the ground up based on our real world experiences, we created a peer-to-peer platform – the Instant Qualified Applicant Platform (IQAP). IQAP uses bots and natural language AI so that your counsellors can work optimally to advise and help pre-qualified prospective students with their applications.

Sofiri is trusted by many including

ABOUT IQAP

In a fast-moving world, where time is limited, we have created an app capableof responding to prospective students any day, any time.

IQAP can be used as a custom mobile app available in iOS or Android, or as a web app available via a URL. This app works 24/7, speaks several languages, is very efficient at qualifying prospective students and never gets tired.

Respond instantaneously
58% of prospective international students prefer to use real-time chat at all stages of communication; 73% to make an enquiry. Our bot will respond instantaneously in order to build student engagement 24/7.
Start applications
IQAP helps agencies provide advice and formal quotations, using up to date international currencies at the click of the button. IQAP also helps create better engagement of prospective students by providing Gen-Z friendly guidance on specific documentation uploads that are required for their particular course application, as well as on how to complete their Statements of Purpose. IQAP offers automated prompts and reminders via Email or SMS, encouraging prospective students to complete their applications. IQAP provides secure documentation uploads.

Qualify with a bot

IQAP uses artificial intelligence (AI) to pre-qualify prospective students (based on location or citizenship, language, intended level of study).

IQAP will then notify in real-time via email and SMS your counsellors about prospective student enquiries, allowing them to respond immediately from their mobile phones if they choose to.

 

Redirect students

IQAP will automatically assign your prospective students to the most appropriate counsellor. It will use criteria like citizenship or language to choose who is the best counsellor for your prospective students to connect with.

END-TO-END ASPIRING STUDENT EXPERIENCE

The Aspiring Student  Digital Journey

Learn more about the future student journey and how IQAP intersects with it
1
Awareness
How do students become aware of study options for the first time? The role of marketing communications at this stage is vital - this is "push and pull" at its best. Students are reached directly using paid marketing or are attracted by referees or influencers, or organically.
Geography 2
Expression of interest
At this stage, students want more information. The more information the student provides, the better the answer to their questions will be. IQAP is a 24/7 service that qualifies prospective students using bots in various languages, using ‘Natural Language Processing’ to connect students with the relevant counsellor.
Geography 3
Counselling
This is the critical stage when a peer-to-peer connection between a student and relevant person (i.e. agent counsellor, staff member or even alumni or student ambassador) is what makes the difference, altering the future student journey.
Geography 4
Assertion
Following counselling, communication and clarity about study options, managing student information and providing access to quality resources about the intended course or education provider via quotes are part of proper CRM execution.
Geography 5
Application
This is the climax of the journey. At this point, online applications are a must - long gone are the days of paper or PDF applications. The future of this stage will be machine learning and document verification.
Geography 6
Admission
At this stage, students are either admitted or rejected. If admitted, offers issued can be unconditional, conditional or packaged with other courses. The offer of admission is the legal document defining the contractual relationship between a student and an education provider. The process for this document to be issued can make a world of difference for both the student and the university or college.
Geography 7
Acceptance
It is very reasonable for students to receive more than one letter of offer - the average is three! As application systems become easier and faster to use, the number of offers may well increase. You can leverage the power of peer-to-peer recruitment to convert students with offers from your own branded app.
Geography 8
Enrolment
This is the final stage of the aspiring student journey, while also the beginning of one of the best experiences students will ever have. Further aspects of the onward student journey, such as accommodation and transportation, can be tracked via IQAP.

What's in it for you

Instant Qualified Applicant Platform (IQAP)

IQAP is enabling agents like you to automate their messaging communications and to professionally manage thousands of enquiries a day via web or instant messaging apps.  These enquiries are responded to instantly, qualified and allocated appropriately to you or your team; so enquiries are handled quickly and turned into successful applications.

Reach more students

The average email open rate should be between 15-25%. Compare this to the open rate via messenger apps - 98%! Imagine getting almost all of your potential students to look at what you are offering. This has the capacity to create a much larger pool from conversion to acceptance than e-mail could ever come close to.

Boost productivity

Boost you or your teams’ productivity, IQAP qualifies prospective students directly on their messenger apps so that you spend less time on unproductive conversations and instead focus on qualified prospective students. Provide your team with the tools for them to engage prospective students directly on their phones.

Use your brand

The IQAP platform will be hosted in a domain of your preference, e.g. engage.agencyx.com. We can create a complete new one, e.g. m.me/agencyxbot. At all times it is your brand that is facing prospective students.

Receive full support

Our online training materials and assistance guarantee that you and your agents will make the best of the IQAP platform. The Sofiri team will service your counsellors to boost their performance and, in consequence, improve their recruitment performance. There is also an option to use our marketing support campaign assistance to reach more aspiring students.

Experience IQAP

See what IQAP  looks like

See for yourself what IQAP is like for a real  education agent and how counsellors make use of it.

Portal

Web Experience

Embed all providers on your portal
Hosted in Amazon
Access for students, agents counsellors, and administrators

Apps

Apple

All under your brand
Recruit in a non-crowded marketplace
Reach students anywhere, anytime
Enable counsellors to work on the go

"We have an IQAP platform for our counsellors to work from home, we are connecting them every day with students qualified".

Kumar Karki
Landmark Education

Options

License Pricing

IQAP’s pricing plans help you select the level of depth and engagement you want to apply. You will have access to your own iOS and Android app that will help you heavily reduce your marketing cost.

Base

For those wanting to test the waters

Your portal in Sofiri.cn
Code to embed on your site
Email notifications
English only

Professional

For those that want iOS and Android apps

Custom app for iOS and Android
Your portal in your domain*
Email notifications
Code to embed on your site
Support in six languages

Enterprise

For those that want to use WeChat mini apps

Email and SMS notifications
Custom app for iOS and Android
Code to embed on your site
Support in six languages
*Your portal in your domain

Set it up in your agency

Would you like to know more about IQAP by Sofiri and how your agency can recruit more students easier and faster?